FREQUENTLY ASKED QUESTIONS
You will always get what you have ordered, we always test products before delivery and make sure it’s in good condition
If the product you want is not available on our website or it is out of stock, please contact us on 0321 560 8558 or whatsapp or email us at [email protected]. You can also use the Contact form on the website to directly send us a message and our representative will call you as soon as possible.
After our representative has called and confirmed your order, your item will be assigned a tracking number. This will be used to track your order status on our website Track Order page. An email notification with complete details of your tracking information, and where to track your order will be sent to the email address you provided at the time of order.
Yes Indeed. We take the utmost care with the information that you provide us when placing an order on our website.
All of the information that you provide during the ordering process is restricted and confined to our staff only, and we make sure that all of our representatives are up-to-date on our security, privacy and protection policies. If you have any further questions about the security of ordering online from www.egalaxy.pk, please don’t hesitate to email us at [email protected]